Unfair treatment

Worse experience and service every received from a specialist. Dissatisfied with treatment after an sinusitis operation months later. In August 2022 I visited the ENT at the New Netcare Alberton Hospital as I could not hear properly anymore and this was after not hearing properly for about two months. Dr Capon did a examination sent me for a scan and advised that I have severe sinus issues and we will have to do the sinus operation as I have fluid behind the ear drum. He will insert grommets and also be fixing my defiated septim. Worse operation of my life recovery was not a joke. I thought I was at deaths door. I never regained proper hearing and started having problems breating and smelling which I did advise the doctor about. Unfortunately he never phones you back you have to send emails back and forth to the reception. You can never speak to him. Then you get advised to go in and see him which you have to pay for after I had already paid his bill for R32000 within the next week because he charges way over medical aid rate so does his anetitist which I paid almost R8000.00 highway *******. I've sent numerous emails advising and going in to see him. But he just give me medication which doesn't work I even consulted with another specialist which was also a waste of time. Last week Monday I went in to see him again about my problem which I had to pay again he advised that I might have a germ he will do test and let me know what the results are. But it is possible we will have to operate on the niee again. As it has grown closed and he is not happy with it. He gave me another script again more money to dish out. No feedback received after week I phoned to find out what the results say he forwards me a script no explanation. No phone call. This is not fair to a person I cannot breath. I cannot sleep because I cannot breath and my hearing is getting worse. This doctor needs to step up