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After my visit to Dr. Strobos, I received a sms requesting payment along with banking details. No one can just accept the sms as being true. I spoke to accounts in November/December 2014 requesting an e-mailed statement, because till date I still have not received the statement via post because of the strike SAPO had. I never received the e-mailed statement as requested. Friday 6 Feb. 2015 I decided to take a chance and use the information from the sms and pay the account, where I then sent a letter via fax informing them that I paid the amount due, as per sms, and that the matter is now settled. Today account phoned and tried to pin the faulty e-mail used on us, but when we tried to inform her that she took the details wrong and the e-mail we supp**** is the e-mail we use daily for our business, the woman disconnected the call rather rudely.<br> <br> We are very disgusted with this unprofessional attitude.