ON-LINE CONSULTATION NIGHTMARE

On 28 April 2015 we registered for an on-line consultation with Dr Aron. The payment link was not functioning. We emailed the doctor requesting to pay the amount of R600 for the consultation into his bank account as the online payment did not work. He responded with a few questions and the bank account details.<br> We corresponded with Dr Aron sending the proof of payment made on 1 May 2015, several times. My husband and I made several calls to Dr Aron and spoke to him personally with regards to the prescription he had to send to us for my husband's terrible eczema / dermatitis. Every time there was an excuse why the prescription was not sent.<br> My husband spoke to Dr Aron again on 12 June and he promised to send the prescription as my husband's situation has worsened and his hands were bleeding and he was in so much pain. When I called Dr Aron's rooms today there is an automatic answering voice message stating that Dr Aron is on holiday until 20 July and he is unavailable. <br> Dr Aron did not mention this to my husband when he spoke to him on the 12th. And we did not receive the prescription that we paid R600 for and now we have to wait until 20 July to contact him again.<br>