Nurse miss conduct

I am really disappointed in Nurse Mbali from the wellness ward. Firstly the patients that are admitted in that ward are people that are very close to breaking down mentally. And are there to recuperate for 21 days or the other.

So if Mbali is going to accommodate the patients in there conditions and telling a patient that they can rather take there bags and leave. Now this is after the doctor that requested for that patient to be admitted into that ward.

The doctor discovered that the is something dreadful possiblily wrong with the her patient and needs to go to a different hospital in hyde park for a particular procedure and come back to Dr SK matseke hospital. Doctor's instructions. Now Nurse Mbali goes and tells the patient that if she leave she must take all her belongings and bags because she's discharging her. "With attitude"

After a long argument the worried patient trying to explain that it's that Doctor that requires for to get a pass out. Mbali goes and says rudely "that doctor doesn't work there in that ward so she will not follow those orders". But yet that is a well known doctor with a consultation room within the hospital.

I strongly suggest that nurse stops working at the wellness ward because she doesn't understand the concept of wellness ward.

Now the doctor suggests the patient to go and do that needed procedure immediately without delay or this may cause lifetime consequences for the patient. Can senior management attend to this as the patient needs to go to this appointment tomorrow 26th March 2024 this is really reflects bad on the hospital and others nurses that are doing an outstanding job. Which why for the past 8 year I always preferred this hospital, never mind the long drive getting there.

Can the treatment of this hospital remain at its standards "private hospital " it's not a public hospital, that type of attitude is common in public hospitals.