Horrible service at Dr SK Matseke Memorial

I am writing to express my deep concern and dissatisfaction with the quality of care provided by Dr. Khayinza at Dr. SK Matseke Hospital. My mother recently had a distressing experience during her admission to your facility, under the care of Dr. Khayinza, which has left her physically and emotionally compromised.

During my mother's recent hospitalization, it became evident that Dr. Khayinza displayed a lack of attentiveness and empathy towards her patients. Despite repeated attempts to communicate concerns and requests, Dr. Khayinza consistently demonstrated a dismissive attitude, failing to adequately address my mother's medical needs and concerns. This lack of communication and disregard for patient welfare has significantly impacted my mother's recovery process, leaving her in a state of distress and uncer*****y.

Furthermore, it is concerning to note that Dr. Khayinza's punctuality is consistently poor, resulting in prolonged waiting times and delayed medical attention for patients under her care. This disregard for timeliness further exacerbates the already stressful and anxiety-inducing hospital environment for patients and their families.

In addition to her tardiness, Dr. Khayinza's demeanor towards patients and staff members alike is often condescending and unprofessional. It is distressing to witness her disrespectful behavior towards patients, exacerbating their already vulnerable state during hospitalization. Moreover, it appears that the hospital staff, including nurses, are hesitant to approach Dr. Khayinza with patient requests or concerns, further hindering effective communication and patient care within the hospital.

The recent passing of a fellow patient who had difficult dealings with Dr. Khayinza, further underscores the urgency of addressing these issues. The lack of accessibility and responsiveness from Dr. Khayinza poses a significant risk to patient safety and well-being, and urgent action is required to rectify these deficiencies in patient care.

I urge the hospital administration to thoroughly investigate these concerns and take appropriate disciplinary action against Dr. Khayinza if necessary. Patients deserve to receive compassionate, timely, and respectful care from their healthcare providers, and it is imperative that the hospital upholds these standards to ensure the well-being of all patients.

I appreciate your attention to this matter and request prompt action to address these serious concerns. Please do not hesitate to contact me if further information is required.

There is no way to contact them directly via email. Just a hotline called vuvzela .