Bad attitude towards patients.

My son was referred to Dr Lippert in 2007. It was suggested we have a follow up when he is in primary school, as he was too young to be properly assessed. <br> In 2012 we returned and medication was prescribed. In 2014 the medication was changed and therefore the script was changed and more medication was added. <br> We have subsequently moved from PTA to the Cape and I have struggled to get a copy of the latest dosage my son was prescribed as I will be using a local clinic instead of a private neurologist. <br> The receptionist was rude and acted as if I'm asking her to perform the impossible. She eventually sent an email with the medication prescribed, dating back to 2012! <br> When I took this up with her again and rep**** to her email stating that this was the first prescription 4 years ago (I also clearly stated what meds he was currently on, what dosage and times of the day.) <br> She responded to my email with a rude comment \if there is any uncer*****y please make an appointment with the Dr.\"<br> Clearly knowing I am 1400kilometers away! <br> I must now make a follow up app with a Dr who charges R1900 for 10 min, who we have been patients with for 9 years ... due to lack of caring by the receptionist!"