Sad, disappointed and traumatized

I hate to say this, however in this practice there's no order. The only thing I see has order is when it comes to payments and the pharmacy area. It is my 3rd time coming here but there service is so poor from when you enter the door, you won't know where to go until you ask for help. Today 15th of November 2022 I have never been so disappointed like I have. 1. Receptionists - cash and medical aid areas are not friendly (rude, impatient and disrespectful). Is like patients bore them for coming there. 2. There is this male worker that side of the urine station very rude and impatient. He just doesn't know how to talk to patient (same thing as his co-workers) 3. There is a lot to say but I'm just drained by the treatment. I'm not saying this because I am against the the medical practice but the employees are not patient centered. Hai today I'm drained shem.... But the doctor who attended me there was good although in rush for what I don't know. That place is always packed maybe that's why the doctor is always in rush when consulting. Perhaps is because most patients we don't know our constitutional health care rights....😭🤷 I just don't know. Being there is traumatizing on its own.