HANDING ME OVER

HI MY NAME IS MRS GROBLER FROM SEPT 2015 I HAVE BEEN TRYING TO RESOLVE AN ISSUE WITH THE ABOVE TO ORTODONTIS.. JUST TO FIND OUT HE IS NOT PRACTICING ANY MORE 12 MONTH LATER MY MEDICAL DID NOT PAY SOMETHING BECAUSE THEY USED WRONG CODES .. WITHOUT ANY STATEMENT FROM THE DR OR ANY COMMUNICATION FROM THEM THEY HANDED ME OVER. ALL WAS APPROVED BY MY MEDICAL AID SO I ASSUMED ALL IS WELL SINCE NO STATEMENT WAS SEND BY THE DKR. NO ALMOST 18MNTHS LATER I AM STILL FIGHTING WITH CREDIT INTEL WHO ARE THREATENING TO GIVE ME TO THE CREDIT BURAU. SINCE THE CLAIM IS STALE MY MEDICAL IS NOT PAYING SO I PAID MY SHARE OF R875.00 THEY STILL WANT TO HAND ME OVER FOR THE ADMIN FEES THAT I WILL NOT PAY, AS THE DENTIST ACOUNTING LADY WAS ASLEEP AND MADE THE MISTAKE .. I HAVE BEEN PHONING AND E MAILING AND LEAVING MESSAGE FOR 18 MONTH NO RETURN OF E MAIL FROM EITHER CREDIT INTEL OR THE STUPID ACCOUNTING LADY.. BUT STIL THEY ARE THREATENING TO HAND ME OVER TO THE CREDIT BURAU.. I HAVE ALL THE MAILS ALL THE NAMES ALL THE DATES I AM FED UP USELLESS ORTODONTIS