Account Department

I am truly disgusted by the way I've been treated as I had visited the practice in May and this account was only submitted to my medical aid in October and by that time the account was stale, had I received an account earlier from you, I myself would have submitted for a claim since you state that that you not obliged to submit any claims through to medical aid.

I did sign the form where it was stated that you are not contracted to any medical aid, so can you please tell me why I didn't receive an account from you till today as it's been 6 months since my childs first visit.

You state below that the account needed to be paid within 30days if there was any short fall, but received an account after 6 months.