Utterly disappointed and disgusted

I have had the most awful experience with a brand that I really did trust for my baby girl. I would never suggest these bottles to anyone, the way Dr Brown's South Africa treats the consumer is **********.

1) The bottles leak- when contacting the support team, they dont offer support, they give one line answers and are not polite. 2) They have recently released a new bottle, with supplies such as the teats for the old bottles being discontinued. There has been no communication or awareness created around the new bottle and remedy to assist mums who have the old bottle. Only some babycity's have stock of the converter-and they cannot tell u which ones they are. If u buy online, they expect you to pay for a convertor at R80 per bottle plus delivery fee. 3) Their support team, ***, offers no support. Their facebook team told me to contact them, and again, they offer no help. They dont even greet a person politely over email. 4) There is no stock of the new bottle, I have checked takealot, babyrus and dischem. In each dischem, I can only find 1 box of pink bottles. I have tried online as well. I am a mother of two babies and every day I am struggling to get the bottle. Contacting their facebook and email does not help. Their own online stores dont stock new bottles. 5) They have not removed the old bottles from shops, so mothers will still be deceived to buy these bottles and face the same problem I am facing.

Clearly this brand does not care about the consumer. Honestly I am gatvol, I deeply regret going back to this bottle.