Misrepresentation about payment

I was referred to Dr Revelas through the Regular Force Medical Continuation Fund. The first appointment was Wednesday 30 August 2017. I paid R 750.00 out of my own pocket.

Dr Revelas requested a MRI scan as well as x-rays. I informed his office that I need to get permission first for any scan / x-rays. I had to go back to Hoedspruit because I had to get permission for any such. I received permission and went to Nelspruit for the prescribed scan on 20 September 2017.

On 21 September 2017 at 08:08 am I phone the office of Dr Revelas after I communicate with the person at the sickbay. She advice that I must first find out whether I will have to pay for the second visit so that she can apply to the medical fund (Regular Force Medical Continuation Fund). I did phone his office. The person answering the phone said I don’t have to pay for the second visit because the R 750.00 is the payment for both the 1st and 2nd visit.

The second appointment was for Wednesday 27 September 2017. Shortly thereafter I received an account from Dr Revelas for the amount of R 480.00. I sent an email explaining that I was informed that the second visit was paid for. No reply. I received a second statement on 12 October 2017. I phoned Rene. She told me that the second visit will only be regarded as paid if the second visit was within 7 days of the 1st. She didn’t accept my explanation that I did phone before the 2nd visit and that I was informed that it was regarded as paid.

I was never informed that there is a limit on the number of days between the 1st and 2nd visit.

I did phone the office before the 2nd visit and inquire whether I had to pay again and I was informed that I don’t have to pay anything.

I regarded the arrangement now as a misrepresentation as I was seemingly deliberately misinformed. I expect proof that I was correctly informed of the money payable.