Shocking service

A parcel was picked up from our durban office to be couriered to a client in Lusaka Zambia. We paid R 2 941 for the package to be delivered in three to four days. It was picked up on the 13 of January 2015. We called at least twenty times tracing the parcel. No one ever calls back. Now more than a month later no one can give me an answer. <br> I urge everyone never to use this company. Shocking service.