WORST EXPOERIENCE--VERY VERY VERY DISAPOINTED

VERY UNHAPPY WITH THE SERVICE!!!!!!!! I HATE BEING **** TO. I FOLLOWED UP ON MY PARCEL FROM JHB TO CPT DEPOT ON WEDNESDAY AND THE GUY (CONNOR) WAS SO NICE AND EVEN GAVE ME HIS CELL NUMBER SO HE CAN UPDATE ME WHEN MY PACKAGE IS ENROUTE TO ME. YESTERDAY HE SAID MY PARCEL WILL BE DELIVERED TODAY. I REP****-WILL IT ARIVE AT MY PREMISES TODAY? AND HE SAID THATS CORRECT..AFTER BEING BLUE TICKED ALL MORNING I CALLED THE OFFICE ONLY TO FIND OUT THAT MY PARCEL IS STILL ENROUT FROM JHB TO CPT AND NOT EVEN AT THE CPT DEPOT YET AND FROM THERE WILL ONLY BE DELIVEED IN 5 DAYS.STILL NO REPLY ON MY MESSAGES FROM THIS CONNOR GUY. IM *****ED BECAUSE I NEEDED TO RECEIVE THAT PARCEL TODAY. BUT IF THEY WERE JUST HONEST FROM THE START I WOULD'VE UNDERSTOOD. EVEN 1 STAR IS A VERY HIGH RATING FOR THIS KIND OF SERVICE. BUFZA7TE09006X2YQ