Useless and pathetic

Actually deserve 0 stars. The tracking states that my parcel has been delivered however, I have not received any parcel. I called them twice so far and they have refused to be helpful at all. This is absolutely frustrating and very unprofessional. They state that I have to wait for 48 Hours to get feedback. My parcel would be long gone in 48 Hours. The call center agents are of no help whatsoever and the driver didn't even bother to confirm identity or to call me when he supposedly delivered the parcel. Do not use this courier company.