The WORST courier experience EVER

The WORST experience ever with a courier. Received a message on Monday for delivery. They never arrived. Tried on Monday, Tuesday & Wednesday to phone their Bloemfontein branch many times with no answer. Then phoned Monday, Tuesday & Wednesday to head office. I was told that it wouldn't be delivered on Monday or Tuesday, but on Wednesday. So eventually the driver pitches up with a major attitude. I asked why doesn't this branch answer their phone. He responded with "Why do you want to call them?" I said to find out when we can expect delivery. He then threw my parcel on the ground and gave me a lot of lip as to I didn't answer my phone so he couldn't deliver. He then "threw" the parcel at me upon which I chased him off my property. In total a VERY BAD experience with this courier company. I WONT SUGGEST THEM TO ANYBODY!!!