Terrible Courier

I once again bought a dress from Forever New and DPD Laser / Dawn Wing got the address wrong. My invoice from Forever New has it correct so clearly the problem is with the Courier Company. I don’t know why a retailer like them would use such a useless company when more and more consumers are purchasing online. Now I’m inconvenienced and must send emails and make phone calls to get it right. If they can’t get the basics right, then I don’t understand why they’re still in business. Terrible