Stay away from them, their client service is wanting

They **** on the status. I work from home, so I am always home, where the parcel should be delivered. Nobody phoned me. The intercom did not phone me. How can they say they were here and did not find me? Apart from that, their call-in service is not working. I went from 34 in the queue with 14 minutes wait time to number 1 in the queue with 2 minutes back to 34 in the queue with 14 minutes. I hope you will get better soon!