Pathetic service

Terrible service from this company. From receiving a message from the actual merchant that the items would be dispatched to the courier company 9/4 - there was no communication from the actual courier company.

The tracking number was not picking up any details 10/4 and email was sent and to date no response.

Got a message 16h14 11/4 that they could not deliver due to incorrect address, yet no calls were received, 17h34 received another message that delivery was attempted still no call was received.

The tracking details have an address with a suburb that is not even on the merchant's portal - how on earth is Don Roberto Complex on 12 REWLATCH RD, REWLATCH, 2197 loaded as City Deep with Tulisa Park as suburb by DPD Laser??