Pathetic service

What a useless and worst courier company. You come to my home address to deliver my parcel, you arrive at my address and you don't contact me and you just go back with my parcel and claim that my address is incomplete so you failed to deliver. Where is the logic in that, you need to teach your drivers to contact customers when delivering the parcels to them. It only makes sense for them to call and inform customers that they are delivering their parcels.