Parcel not recieved but status says it was delivered - No reply from DPD LASER

They sent an out of delivery sms Tuesday 3/03/2026 . When I got home around 14:30 my mom said there was no parcel delivered. Around 21:30 I received an email from Shein that said it was delivered. On Wednesday 04/03/2026 I contacted shein,dpd laser said Neli signed for the parcel after 18:00 ,I was home at that time and no parcel was delivered. I sent an email as well and they have not gotten back to me. I want my parcel