NO SHOW - Twice in one month

I have had to enquire from DPD Laser about NON-deliveries / collections TWICE in one month (May 2025). This is completely unacceptable. We live in a remote area and frequently make use of online shopping. We have parcels delivered at our home about 2-3 times a week, from various online businesses in South Africa. I have never experienced these types of problems with any other courier service before and certainly not TWICE IN ONE MONTH. It is a real pity that bad service from DPD Laser now indirectly harms the online businesses they work for. Why can other courier services consistently make deliveries on time and not DPD Laser? Very disappointing.