NIGHTMARE COURIERS AND FLY BY NIGHT

DPDLASER COURIERS SHOULD BE SHUTDOWN WITH IMMEDIATE EFFECT. CALL CENTER AGENTS ARE COMPLETELY CLUELESS ON HOW TO HANDLE CUSTOMER QUERIES. IF THEY FEEL THEY DONT WANT TO TALK TO ASSIST YOU TO TRACK CUSTOMERS ITEMS THEY'LL TELL YOU THAT THEIR SYSTEM IS DOWN EVEN IF YOU INSIST TO ESCALATE THE MATTER TO SUPERIORA THEY'D RATHER DROP THE PHONE ON YOUR EAR. THEIR DELIVERY GUYS ARE WORST , COMPLETELY IMPATIENT, ALOOF AND RUDE, THEY WOULD TALK TO A CUSTOMER ON THE PHONE AS IF THEY'RE DOING YOU A FAVOUR TO MAKE A DELIVERY FOR YOU. THEY WOULD WANT DIRECTIONS FROM A CUSTOMER HARSHLY AND IF THEY CANT FIND YOUR LOCATION THEY RETURN WITH YOUR PARCEL. I WAS DUE TO BE REPLACED FOR A LOST PHONE BY MY INSURANCE AND NEVER RECEIVED MY CELL PHONE FOR DELIVERY. WHAT A DISASTROUS COURIER COMPANY EVER. I URGE ALL INSURANCES AND CUSTOMERS TO NEVER USE THIS INEFFICIENT COURIER SERVICES. THIS IS A NIGHTMARE, FLYBYNIGHT COURIERS.