Missing Parcel BUFZA***YQ

My parcel was supposed to be delivered by DPD Laser. My parcel is from TEMU but the parcel was delivered to the wrong address. The person who received my parcel pretended to be me and even signed and the signature is not mine. The delivery person did not even call before or when delivering. I called customer care this morning, I was told to receive feedback in an hour or two and till now I haven't heard anything from anyone. They just don't care.