Linen delivery

What a pathetic courier company. They not even 1 star worth rating. Been waiting for more than a week for my linen to arrive, still not have it. They got the whole address wrong and was supposed to deliver the stuff in Cape Town as stated on my invoice. There is absolutely NO communication or service letting me know that after a week they sending the linen back to the supplier because its damaged. No feedback at all me as a client must call them only to find out this. PATHETIC !!!