1 reviews | Active since Mar 2026
I received an SMS from DPD saying my parcel is out for delivery
I received an SMS from DPD saying my parcel is out for delivery. The delivery was not successful so I went to just double check the address on their website and they had the wrong address. It didn't match the one I have on my SHEIN account. Okay fine it's understandable we all make mistakes so the following day, which is today, I contacted them and they assured me that they have the parcel out for delivery. I made the correction to my address and they assured me that they have provided the driver with the new update and CORRECT address.I asked if the driver has my number so he can call if he gets lost and they said yes. I then called again as I saw that time was ticking and I would most likely not receive my parcel today, I confirmed once again the address for the parcel to be delivered and they read out the correct one, I asked if my parcel is still out for delivery they said yes...well guess what? Jokes on me. I waited and nothing came. DPD lacks customer care
