Horrible service

Can a company be even worse? They never delivered my priority package from Amazon 2 days ago then **** to say my address is faulty. Yet they deliver packages from Temu to the same address. Then they **** to Amazon yesterday saying my address is right and my package is in transit and out for delivery. Then their customer service agent tells me the guys only pick up packages at 3 pm to deliver packages. I emailed them, they issued a ticket, and closed the ticket without contacting me or resolving anything. While I was on hold to them for 20 minutes, when I got to nr 15 in the queue, they put me back to nr 46. I guess we order gifts this time for the courier people to keep. I never got my order. Sies.