Extremely Disappointing Service from DPD Laser Couriers - Waybill RS***2

I am writing to express my extreme dissatisfaction with the service provided by DPD Laser Couriers regarding my delivery with waybill RS***2. Despite confirming the delivery address and time on January 30, 2024, my package has not been delivered for two consecutive days.

This level of inefficiency is unacceptable, and it is frustrating that even after taking the initiative to phone in and provide accurate details, the delivery has not been executed. This lack of competence and disregard for customer commitments reflects poorly on the company's reliability.

I expect a prompt resolution to this matter, and I hope DPD Laser Couriers will take immediate corrective action to prevent such incidents from happening in the future.