DPD the worst Courier company

This is the worst Courier company ever their Driver Therlo Mikial Julie CAA528260 claimed to be outside the flat note we dont even have flats in a 1lkm radius so he was lying so he could go home , to call to say we didnt come out and when i followed up he was already by the airport which tells me he was rushing to home than to do his job. Only for him to update the system to say delivery failed . Cherry on top his cell is off . Call center i tried 3 times only to speak to Damien who hung up the phone on me after holding on the line for more than 20 mins each time . I do not recommend them as a service provider at all for anything.