DPD LASER DELIVERY COMPANY ABSOLUTELY USELESS

1. ORDER PICKED UP THE 29th NOV - BEEN “DELIVERED” TWICE. 2. WENT BACK TO CPT DEPOT 3. CAME BACK TO JHB DEPOT 4. BEEN PHONING 3 TIMES A DAY - CANNOT GET ANY CLARITY OR FEEDBACK AS TO WHERE MY PARCEL IS 5. THEY REFUSE TO SEND ME THE COMMUNICATION THREAD THAT APPARENTLY HAPPENED BETWEEN HEAD OFFICE AND THE BRANCH (ACCORDING TO THEM THEY WORK ON A TICKET SYSTEM AND CANT SEND EMAILS OUT) 6. NOT ONE SMS OR ONE EMAIL RECEIVED WITH AN UPDATE ABOUT MY ORDER 7. AGENTS REFUSE THAT I SPEAK TO THE BRANCH MANAGER 8. PARCEL HAS BEEN WITH THEM FOR 11 DAYS 9. MAUD AS WELL AS PRECIOUS HAS BEEN MAKING PROMISES TO REACH OUT TO THE BRANCH AND ESCALATE THE ISSUE - I HAVE NOT RECEIVED ANY CORRESPONDENCE