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Liyn M

1 reviews | Active since May 2022

03 May 2022, 15:33

DPD GROUP FOR COURIER

DPD IS THE WORST COURIER COMPANY EVER,PURCHASED MY GOODS ONLINE ON THE 20TH OF APRIL WHICH WAS TO BE DELIVERED IN JOHANNESBURG ,KEPT TRACKING MY PARCEL SINCE IT WAS SUPPOSED TO BE DELIVERED IN 3-5WORKING DAYS, THE STATUS OF THE PARCEL WOULD CHANGE STATUS BETWEEN RUSTENBURG AND JHB, WHAT I WOULDNT UNDERSTAND WAS WHY MY PARCEL WAS CHANGING BETWEEN THE TWO TOWNS AND YET THE ADRESS ON THE PARCEL WAS JHB, I THEN CALLED DPD TO ASK WHY MY PARCEL WAS SCANNED IN JHB AND THEN AT THE WAREHOUSE IN RUSTENBURG- THEN THE OPERATOR APOLOGIZES SAYING THA IT WAS AN ERROR ON THEIR SIDE THEY THOUGHT THE DELIVERY SURBURB WAS IN RUSTENBURG....AT THIS MOMENT MY PARCEL HAS BEEN WITH DPD FOR 2 WEEKS AND WITHIN ALL THIS CONFUSION AT THEIR SIDE THEY NEVER BOTHERED TO CALL ME YET MY NUMBER IS THERE ,I PERSONALLY HAD TO CALL SO THAT I WOULD GET CLARITY WHY ITS IN THEIR WAREHOUSE IN RUSTENBURG AND YET IT WAS SCANNED IN JHB, THIS IS VERY UNPROFFESIONAL OF DPD AND I DO ASK REPUTABLE BRANDS TO LOOK FOR ALTERNATIVE COURIER SERVICES CAUSE CLEARLY IT ALSO IMPACTS THE STORE WERE I BOUGHT MY GOODS FROM WHICH I WOULDNT WANT TO MENTION- DPD DOESNT EVEN DESERVE 1 STAR AT ALL ,INEFFICIENCY IS WHAT THEY ARE

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