DPD A *****

This company appears to be a ***** that fails to meet their business objective. My parcel was supposedly out for delivery over a week ago, they claimed no one was home to receive the parcel, they claim they tried the following day too which is absolutely untrue. Later on the status on my parcel was a claim that the address was invalid ( another false statement because a week earlier they delivered one part of the parcel to my doorstep).

The number they provide in the SMS they send does not exist and when one finally finds a number that does work, they give you an option to be put through to an English speaking consultant (another false statement as no one speaks English at the customer service call centre). They rotate you amongst themselves hoping you'll stop calling. Emails are not responded to apart from a useless automated response.

I made it a point that I confirm my address on the email and also went on to request a new delivery date which never happened and again they **** saying no one was home.

I've read endless reviews on their service and many people have had horrific experiences with this company. I will not stop confronting them until they deliver my parcel.

In fact by the look of things this company is poorly ran and should be shut down.