dont use DPD Laser

shocking service. guys dont use this courier company. the call centre is very unprofessional. They are constantly dropping calls. i have been waiting nearly a month for my parcel and they say they dont know where it is. nobody is taking responsibility. i have now again spoken to Seipati who after 8 minutes of holding just dropped my call. i have requested to speak to a manager and then they drop the call. i am at my wits end as i need my parcel it is a text book and my son is writing exams.