Don't expect anything in less than 5 days

I feel like I am here every 6 month and the service never gets better. Can big retail companies in SA please stop using this company. The moment I see they have my parcel, I know it is going to be the biggest struggle to get it from them. Always claiming that the address is wrong, when it is fine and that they are phoning you, which they aren't. It is a joke. I cannot understand why the big retailers use them. Pathetic service.