DISGUSTED AND DISSAPOINTED

THE NUMBER PROVIDED FOR THESE PEOPLE JUST KEEPS ON CUTTING OFF BEFORE YOU SPEAK TO ANYONE. MY PARCEL WAS DELIVERED TO A SECURITY BUT WE HAVE NO SECURITY AT OUR COMPLEX. MANAGED TO GET HOLD OF THEM ONCE. THEY TOLD ME THEY WILL LOG IT AND THE DRIVER WILL HAVE TO FETCH THE PARCEL AGAIN - THAT WAS 2 DAYS AGO. NOW I CAN;T GET HOLD OF THEM. I HAVE LOGGED AN ONLINE ENQUIRY, SENT AN EMAIL AND HAVE MADE NUMEROUS CALLS... WHERE THE HELL IS MY PARCEL!!!!!! IF I DON;T GET IT I WANT MY MONEY BACK AS WELL AS MY IMPORT CHARGES THAT WA PAID!!!!! PATHETIC SERVICE. HOW THE HELL CAN A DRIVER JUST GIVE THE PARCEL TO SOMEONE WITHOUT CONFIRMATION.