Bad delivery service

Very bad service. The driver contacted me on Wednesday at 18:00 asking to meet him for my package I agreed ,I called back at 19:00 asking where he was he said he'll call me back the told him to deliver it at my place he said he'll call back he then calls back at 21:30 told him he'll deliver the following day as it was late. The following day (Thursday) he didn't deliver but called me wanting me to meet him that didn't happen. On Friday he calls again saying I should meet him yet again I then told him that he must come to deliver that's why we include addresses for delivery when we place orders he tells me he is still busy with other deliveries until he came to the address to deliver, that moment they being arrogant about everything.