aK
amanda K
1 reviews | Active since Mar 2021
09 Mar 2026, 08:35
ANGRY CUSTOMER!!!!!
I am very angry and upset of DPD courier company that has not deliver my parcel that I ordered a week ago, by now the parcel supposed to have been delivered. The only communication was on the 3rd to advise that the parcel has been dispatched. If my parcel is lost DPD will will be fully liable with a full refund of my 6 pair for shoes from Shoebox online store. I need an update ASAP
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amanda K's updateReviewer Update
09 Mar 2026, 08:55I have just received a call from the DPD NEILSPRUIT DPD TELLING ME THAT MY ORDER HAS TWO STICKERS WITH SOMEONE ELSES NAME AND THEY WANT TO OPEN THE BOX TO CONFIRM WHAT ITEMS I HAVE IN THE BOX AFTER I HAVE SENT THEM THE CONFIRMATION OF THE ORDER THAT I MADE.I SAY ONCE AGAIN THAT ITS PATHETIC CUSTOMER SERVICE EVER THAT I HAVE EXPERIENCED FROM A CORRIER COMPANY SPECIFICALLY THE NEILSPRUIT BRANCH!!!
aK
amanda K's update09 Mar 2026, 08:55
Reviewer Update
I have just received a call from the DPD NEILSPRUIT DPD TELLING ME THAT MY ORDER HAS TWO STICKERS WITH SOMEONE ELSES NAME AND THEY WANT TO OPEN THE BOX TO CONFIRM WHAT ITEMS I HAVE IN THE BOX AFTER I HAVE SENT THEM THE CONFIRMATION OF THE ORDER THAT I MADE.I SAY ONCE AGAIN THAT ITS PATHETIC CUSTOMER SERVICE EVER THAT I HAVE EXPERIENCED FROM A CORRIER COMPANY SPECIFICALLY THE NEILSPRUIT BRANCH!!!