AM
Ayanda M

1 reviews | Active since Feb 2021

05 Jul 2025, 14:26

***********

I have never experiences such *********** people.i ordered with woolworths and woolworths used DPD LASER.y order was schedule to be delivered on the 3rd..they never deliver..it was rescheduled for the 4th July .I called their customers service and arranged with the agent that I will wait until 5:30...since I had already knocked off work at 4:30...I waited no call from the delivery guy...this morning I called they customer service and arrange that I will collect the parcel myself...I arrived at the warehouse in mount edgecombe at 12pm...the staff looked for my parcel and was nowhere to be found...the supervisor called the guy who had collected the parcel yesterday and he was at home in newlands with my parcel...he only arrived 2 hours later and **** saying he called me and I nvr answered ..How do you take customer's parcel to your home...I hv nvr been so annoyed..my time..I had pard a delivery fee and my parcel was never delivered...I had to collect it myself...The supervisor had to call these guys and they come and lie to my face ....ai shame..

0
Replies (0)