ZD
Zamuxolo D
1 reviews | Active since Sept 2025
09 Sept 2025, 15:20
RECONSIDERATION(CLAIM)
DEAR SIR OR MADAM
*I AM WRITING ON BE HALF OF MY MOTHER*
MY MOTHER SHE HAD THE POLICY AT DOVE FUNERAL COVER FOR HER MOTHER YEAR 2006
HER MOTHER PASSSED WHEN SHE WENT TO DO THE CLAIM AFTER PAYING FOR MANY YEARS. THEY TOLD HIM SHE WAS ONE MONTH BEHIND AND THAT MONTH SHE PASSED AWAY.
I WAS YOUNG THEN, NOW SHE TALK ABOUT IT ALMOST EVERYDAY.
NOW I AM WORRIED ABOUT HER HEALTH(CHRONIC), SHE OLD(PENSIONER) ON A WHEELCHAIR ♿️ LYING ON BED ALMOST EVERYDAY😢😭
AM LOOKING FORWARD FOR YOUR RESPONSE, THANK YOU.
Helpful (0)
Replies (2)0
Replies (2)Doves Funerals and Insurance's replyOfficial
09 Sept 2025, 15:35Good day Zamuxolo,
We sincerely apologize for the experience your mother had and truly appreciate her patience as we work to improve. Her satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve her.
Checking with the ID number you provided, the policy is current up to date.
If you wish to further query the policy, kindly advise the policy holder to contact our 24/7 Call Centre on: *** or send a WhatsApp to: ***.
Kind Regards
We sincerely apologize for the experience your mother had and truly appreciate her patience as we work to improve. Her satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve her.
Checking with the ID number you provided, the policy is current up to date.
If you wish to further query the policy, kindly advise the policy holder to contact our 24/7 Call Centre on: *** or send a WhatsApp to: ***.
Kind Regards
Doves Funerals and Insurance's reply09 Sept 2025, 15:35
Official
Good day Zamuxolo,
We sincerely apologize for the experience your mother had and truly appreciate her patience as we work to improve. Her satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve her.
Checking with the ID number you provided, the policy is current up to date.
If you wish to further query the policy, kindly advise the policy holder to contact our 24/7 Call Centre on: *** or send a WhatsApp to: ***.
Kind Regards
We sincerely apologize for the experience your mother had and truly appreciate her patience as we work to improve. Her satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve her.
Checking with the ID number you provided, the policy is current up to date.
If you wish to further query the policy, kindly advise the policy holder to contact our 24/7 Call Centre on: *** or send a WhatsApp to: ***.
Kind Regards
Doves Funerals and Insurance's replyOfficial
16 Sept 2025, 13:39Good day Zamuxolo,
Please provide us with the correct policy number.
Regards
Please provide us with the correct policy number.
Regards
Doves Funerals and Insurance's reply16 Sept 2025, 13:39
Official
Good day Zamuxolo,
Please provide us with the correct policy number.
Regards
Please provide us with the correct policy number.
Regards
