No reply - No payment - Extremely poor service

<p>We went to doves to register a claim on the 21st of July 2017, and they were very helpfull, we even received an sms on the same day stating that the claim has been registered for assessment. I left messages on their facebook social media page on the 2nd of August which they rep**** that they would make contact between -3 working days. It is today the 10th an entire week later and we heard nothing from them. Seems they are only in the business to collect premiums, but do not want to pay out when you claim, and then they avoid you</p> <p>I will strongly discourage any and everyone from ever taking out cover with these guys, There service is utterly useless</p> <p>Reference number ********** -022114</p>