NL
Nicoleen L

1 reviews | Active since May 2024

10 Jun 2025, 07:22

No help from them, Late for body collection, had the engraving of the name on the urn wring still no answer as to how we are going toncorrect same

No help from them, Late for body collection, had the engraving of the name on the urn wring still no answer as to how we are going toncorrect same. Had the worst experience with Doves Funerals. Will never consider to use them again.

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Replies (2)
Doves Funerals and Insurance
Doves Funerals and Insurance's reply30 Jul 2025, 15:51
Official
Dear Nicoleen,

Thank you for sharing your feedback with us. We sincerely apologize for the experience you had and truly appreciate your patience as we work to improve.

Your satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve you and all our valued clients. 

We hope to have the opportunity to regain your trust in the future.

Best regards,
Doves Funerals and Insurance
Doves Funerals and Insurance's reply30 Jul 2025, 15:52
Official
Dear Nicoleen,

Thank you for sharing your feedback with us. We sincerely apologize for the experience you had and truly appreciate your patience as we work to improve.

Your satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve you and all our valued clients. 

We hope to have the opportunity to regain your trust in the future.

Best regards,