1 reviews | Active since Apr 2017
In adequate processess
I am not happy with Doves funeral and it is not the first time they are dissapointing. I have been loyal to Doves from 2012 and I have claimed three times and only once I have been happy.
I could not receive death certificate on the day and received it a day after. Once all was done and processing claim I was asked for marriage certificate to prove surname change and yet I had given my ****en name and I was told that I have not made payments from November 2024 and debit orders are done on monthly basis from my account without fail. I dont understand why it is said payment is not reflecting.
I have had it with Doves and will move to a different funeral parlour. I am not happy while I am going through the loss of my mother.
Thank you for sharing your feedback with us. We sincerely apologize for the experience you had.
Your satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve you and all our valued clients.
May you kindly please check the debit order reference, you call our Call Centre for further assistance on; ***.
Regards
Thank you for sharing your feedback with us. We sincerely apologize for the experience you had.
Your satisfaction is our priority, and we’re committed to making the necessary adjustments to better serve you and all our valued clients.
May you kindly please check the debit order reference, you call our Call Centre for further assistance on; ***.
Regards