Doves Alberton disappointment

If anybody needs to make use of a funeral service please stay as far away as possible from Doves Alberton. Service totally unprofessional and in-compassionate. Total disregard for trauma clients are going through. Went to view deceased and inside coffin covered in blood. Don't even try get refund, it is a total run around. Asked them to pay money back to account it originated from but now have to prove to them it my account and I am the person who made the transfer. Most disappointed at service from this branch. My thoughts are with you and be strong.