KK
Kenneth K

1 reviews | Active since Jun 2024

05 Jun 2024, 08:59

claim number *** policy with 3sixty Life and policy no. *** policy with Doves.

I have been a client with Doves for over 10 years. Today the two companies Doves and 3sixty life are splitting. I am struggling to get my submitted claims on both companies last week nether wants to pay my claim. I have active policies with both companies.

Hello Peter, may you please assist as we already had the funeral last week Friday

Regards Kenneth Kebile

0
Replies (5)
Doves Funerals and Insurance
Doves Funerals and Insurance's reply05 Jun 2024, 09:57
Official
Good day  Kenneth

We apologise for the break in service.
We will be in communication with you regarding your complaint. 
KK
Kenneth K's update05 Jun 2024, 10:13
Reviewer Update
Both companies haven't paid my claim, still waiting for assessment from claims
Doves Funerals and Insurance
Doves Funerals and Insurance's reply05 Jun 2024, 10:26
Official
 Good day Kenneth

We apologise for the break in service.
We will be in communication with you regarding your complaint. 
KK
Kenneth K's update05 Jun 2024, 13:14
Reviewer Update
There is still no correspondence from Doves or 3sixty Life!!! My someone intervine as there no word from both companies till now
Doves Funerals and Insurance
Doves Funerals and Insurance's reply06 Jun 2024, 15:28
Official
 Good day  Kenneth

We apologise for the break in service.
We will be in communication with you regarding your complaint.