Appauling and disgusting service

<p>Dove has been debited my account since October 2016 and all of sudden Dove tells me that the "might" be a problem with one of beneficiries and that they will investigate and revert to me since the 18 July 2017. Typical if insurance I am stiil waiting for Dove's findings and yet my bank accoout was debited for benefiriary again end July . If I do not receive a response by the end of business 2 August 2017 I am escalating the matter</p>