treated like dirt

I arrived for a meeting at a seminar at the premises 6/5/15 1230am, i asked the person at the parking where i could park, was told ii couldnt park outside the charged area but if i went in to the fee area i wouldn't have to pay as i was there for under an hour.<br> I made a point if leaving the seminar to exit the parking before the hour . When i came to the exit boom and explained to the attendant (principle?) i was told that under no circumstanes could i leave without paying and that no matter what i said he wouldnt let me out, i could sit there all day and he wouldnt budge, i asked him to call the manager and was told he was the manager more likely the dictator of parking, after being verbally abused by this attendant i finally paid and made a point of reporting this bad attitude and misinformation to the managment. I called heidi 3pm +***0 Double Tree Hilton Hotel Cape Town - assistant manager and then manager, all promised to sort me out and get an apology but now 2 months later I have had no feedback. As a result I have no wish or desire to visit these premises again.<br> Await formal apology from attendant and refund on my parking.