No response to my request to cancel subcription

Many many years ago, I signed up with double deal, I never found use for it, so after a few months, I sent in a request for the subscription to be cancelled as well as the debit order of R99.00 per month.<br> <br> That was in 2011! I have been sending emails and calling for years, even requested my bank to force the debit order cancellation which they can not do, I never ever got any form of reply or straight answer from them. It is now year 4, and the debit order is still going off my account! Who's going to give me my money back, now approximately to the value of R4800.00?????? Money which has been ****** from me for the past 4 years!!!!<br> <br> I WANT THE DEBIT ORDER REMOVED!!!!