KS
Kiran S
1 reviews | Active since Dec 2014
01 Apr 2015, 11:34
Less then a Double deal
Last Sunday after many attempts to obtain voucher codes to redeem against my movie tickets, I had no joy.<br> <br> I entered my credit card details and submitted, however, did not get an sms with the vocuher. After many unsuccessful attempts, I had to pay full price for TWO movie tickets. <br> <br> What's the point of having a membership if you cannot enjoy the benefits when you need it most?
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Double Deal's replyOfficial
01 Apr 2015, 12:03Hello Kiran_Singh_,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Sharlet
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Sharlet
Double Deal's reply01 Apr 2015, 12:03
Official
Hello Kiran_Singh_,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Sharlet
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Sharlet