SW
Stacey W

1 reviews | Active since Sept 2020

27 Sept 2020, 09:56

Shocking quality

The quality of the finished product is shocking and the store manager was of no assistants when we complained and would also not give details of aomeone higher up to speak to. Really poor quality work and service.

0
Replies (2)
Double click Beds and Furniture Factory Direct
Double click Beds and Furniture Factory Direct's reply28 Sept 2020, 11:34
Official
Good day Stacey, I apologies for the service  you received. the manager in this store is ew and did inform me of your situation. As you have only just received the suite, we will be making you a new one and exchanging it for you. 
Double click Beds and Furniture Factory Direct
Double click Beds and Furniture Factory Direct's reply28 Sept 2020, 11:34
Official
As soon as it is ready, we will make arrangements to swap it. Regards Dale