CS
Claudene S

1 reviews | Active since Dec 2018

05 Aug 2020, 20:07

Horrible quality and horrible service

Double click furniture in horizon view the village is a **** and their quality of their furniture is *******.

I have had two couches from them and just endless problems Bongani the store manager is basically a glorified security guard he can never help you with anything Dale the Head Manager of the store is also useless he always has excuses and make it the customers problem when the previous manager did her own thing unknown to me that she wasn't allowed to make deals or give discounts, when you go back to exchange or get them to fix the furniture they take their time in getting it done.

I definitely do not recommend them at all their services is horrible their furniture is horrible.

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Replies (2)
Double click Beds and Furniture Factory Direct
Double click Beds and Furniture Factory Direct's reply06 Aug 2020, 10:06
Official
Good day Claudene, sorry that you feel that way. Can you please send me your Invoice number and contact details via email  *** so I can see how we can resolve your problem. Regards Dale 
CS
Claudene S's update06 Aug 2020, 10:27
Reviewer Update
Hi Dale

Unfortunately I'm not interested and I have taken my business elsewhere.

I can't wait around for you guys to get your stuff in order or to figure out you hire people with no actual s****s and expect to make money or **** quality and bad service