ZMZ
Zandile Mkwanazi Zandile.mkwanazi

1 reviews | Active since Mar 2022

29 Mar 2022, 09:08

Zinzi Dambuza has been able to assist me with all queries I have had in 2022 with dotsure

Zinzi Dambuza has been able to assist me with all queries I have had in 2022 with dotsure. These rage from Debit order not rerunnning as usual to debit order dates. These caused much tension as I was not getting help and was ready to cancel my insurance and try another service provider. She was able to orchestrate to resolution as this was not a function performed in her team. Now, because of her customer service... I remain insured by dotsure

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Replies (1)
dotsure.co.za
dotsure.co.za's reply29 Mar 2022, 09:23
Official
Hi Zandile,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Zinzi as well. ;-) 

The dotsure.co.za family